Delivery

Delivery Information

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SUMMER SALE
New In
Kitchenware
Barware
Bar Accessories
Buckets and Coolers
Carafes
Cocktails
Corkscrew and Openers
Glassware
Cookware
Chopping Boards
Cookware Accessories
Kitchen Linen
Mixing Bowls
Pots and Pans
Strainers
Utensils & Gadgets
Cutlery
Cutlery Set
Teaspoons
Food Storage
Glassware
Carafes
Champagne Flutes
Cocktail Glasses
Coffee Glasses
Highball Glasses
Jugs & Bottles
Shot Glasses
Spirit, Sake & Liqueur Glasses
Tumblers
Wine Glasses
Kitchen Cleaning
Kitchen Furniture Collection
Bar Stools
Chairs
Tables
Kitchen Garden
Herb Pots
Kitchen Garden Accessories
Outdoor Kitchen
BBQ
Picnicware
Table Linen & Accessories
Coasters
Napkins
Placemats
Tableware
Cake Stands
Cheese Dome
Dessert Bowl
Egg Cups
Milk Jugs
Mugs
Plates
Serving Bowls
Serving Dishes
Serving Platters
Side Plates
Sorbet Dish
Tea & Coffee Pots
Tea Cups and Saucers
Trays
Utensils
Cooking
Salad
Table
Interiors & Accessories
Cards and Wrapping Paper
Cushions
Gardens
Organisers & Hooks
Photo Blocks & Frames
Vases
Gift Ideas
£10 and Under
£10-£20
£20-£30
£30-£40
£40-£50
£50 +
Products by Colour
Black
Blue
Clear/Transparent
Green
Grey
Multi Coloured
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White
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Yellow
Ranges by Design
Paul Hollywood
APK
Artesa
Bar
Barcraft
BBQ
Bianca
Cafe
Casa
Club
Copenhagen
Cream Cornwall
Elements
Esrum
Functional Kitchen
Garden
Gracie
Hand Crafted
Heart
Interior
Joseph Joseph
Joy
Kitchen Garden
Lock In
Oval Oak
POP
Raine and Humble
Raw Earth
Sea Glasbruk
Smoke
Spectra
Story
Summer
Super
Taste
Venture
Wine
Wit
World of Flavours

Dispatch & Delivery

What are your delivery costs?
  • All UK Orders over £50 will receive FREE standard delivery
  • UK Standard Delivery: £3.00 (3-5 Working Days)
  • International Deliveries please email us to confirm the price (7-10 working Days) 
We aim to dispatch all orders received by midday on the same day. Please allow 3-5 working days to receive your order once it has been dispatched.

If no one is in to take delivery of a parcel, the normal procedure is for the delivery service to leave a "While You Were Out" card. You can than collect from depot or re-arrange delivery for a time that suits you. 

Valentino Boutique does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (e.g. shed, garage, with a neighbor) we cannot accept responsibility, if you fail to receive your parcel.

International deliveries please email us and we can give you a quote for your destination: Email: info@valentinoboutique.co.uk

Refunds & Returns

Thank you for shopping with us at Valentino Boutique. We hope that you LOVE your purchases. 

However, if you do wish to return any products or request a refund or exchange, our Returns Policy is below:
  • All items can be refunded or exchanged within 14 days of you receiving your goods and must be returned in the original packaging supplied.
  • All items must be returned with a valid invoice and a completed Returns Form which is supplied 
  • Under the UK Distance Selling Regulations you have the right to cancel your order within 28 days of placing the order. You will be refunded your total order value. Standard delivery cost of £3.00 will only be refunded your total order value. 
  • In addition to our Website Return Policy, under the distance selling regulations, EU customers have 14 days to cancel their purchase. 
If items arrive damaged or sent incorrectly please let us know within 48 hours. Photos of damage would be really helpful and speed up the response. Please email images to returns@valentinoboutique.co.uk

Its important that any unwanted item, unless faulty is returned in a re-salable condition. We'd expect this to mean that you've kept all original packaging and labels, and that it's undamaged and unused. 

To return an item: 
  • Please fill out your reason(s) for return on the back of the invoice
  • Enclose the invoice with the product, ticking the reason for return, and package up securely
  • Please use original packaging if possible, but remove original labels
  • Return Address: Valentino Boutique, Harptree Hill, West Harptree, Bristol, BS40 6EH 
  • Obtain a certificate of postage when you visit the Post Office
We'll process your refund within 14 days of us receiving the item/s back 

We'll refund the credit or debit card of the person who originally placed and paid for the order.
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